Questions or concerns
If you have received anything that is not correct, faulty, damaged, or just want to follow up on your order please feeling free to call the Freemie team on 0800 FREEMIE (NZ) or +64 9282 4106 (international) or email firstname.lastname@example.org and we will discuss how to rectify this as quickly and as smoothly as possible for you.
The Freemie Hands-Free Concealable Breast Pump Collection System is a personal use item and for hygienic reasons cannot be returned once opened. This is a single user product, and may be used for single or double pumping.
The Freemie Hands-Free Concealable Breast Pump Collection System is guaranteed against defects in materials and workmanship for a period of 12 months from the date of purchase, with proof of purchase. In the event of a verifiable defect that is not the result of misuse, abuse or alteration, Lucourem Medical Ltd. will replace or repair this product at Lucourem Medical’s discretion. Returns will not be accepted without a return merchandise authorization, which must be obtained from Lucourem Medical’s customer service. All shipping costs are the responsibility of the shipper.
The name that will appear on your statement when you purchase your Freemie product will be Freemie.co.nz